FAQ

Pricing 

Which is the cost of a villa rental?
You can see most daily rates per season/per villa, at each villa’s main webpage. Some rates, however, are provided upon request (we will get back to you with pricing, within 24 hours after you've filled the Request Form).
 
Can I pay with a credit card?
There is no option to pay online with a credit card. To pay for your bookings, there is only the option of bank transferring the amounts to the owner’s bank account.
 
Do I need to pay for a deposit or in advance for a villa’s booking?
If something else is not agreed upon, at the time you make the booking, the booking procedure is as below:
When you make the booking, you must pay a down-payment of 30% of the property rental amount, to secure the booking. The balance must be paid at least four weeks before the date of check-in. If the booking is made less than four weeks before the date of check-in, the total property rental amount, must be paid. If both parties (the owner and the vacationer) haven’t signed the Vacation-Property Rental Agreement and the owner hasn’t received the down-payment, the booking is not considered as confirmed.
 
Do I pay a damage deposit for breakages and damage?
Yes, a damage deposit is required. The amount you have to pay is stated in the Vacation-Property Rental Agreement. The damage deposit is, in most cases, paid in cash upon your arrival, before your check-in at the villa. The damage deposit (minus the repair cost of any breakages or damage, caused to the property by your travelling party) will be refunded to you, also in cash, at the end of your stay.
 
Is there an option for canceling my booking at fabaeginavillas.gr?
If you want to cancel your booking in total or a part of it, or the booking is cancelled due to non-payment, and it is not agreed otherwise at the time of booking, the owner shall be entitled to the following percentage of the amount; 4 weeks or more before arrival = 30% (non-refundable down-payment), less than 4 weeks before arrival = 100% (down-payment & balance). 
 
Does the rate include taxes?
Taxes and fees are included in all rates communicated.
 
 
Servives / Facilities
 
What is included with the villa?
Bed linens and bath towels will be provided. Crockery, cutlery, cooking equipment and utensils, oven, fridge and, in most cases, dishwasher and washing machine are included.
 
I would like to request a baby cot. Will I be charged extra?
In most cases, a baby cot can be offered (no extra cost).
You can confirm availability by checking with us.
 
Are pets allowed in a villa?
Please ask us concerning the pet policy of the villa of your preference.
 
Can I make a special request?
You should fill the relative field (“Comments, questions and special requests”) of the Request Form to make a special request.
 
 
 
Other
 
Which is the minimum required duration of a rental?
The minimum duration of a villa rental is 4 overnight stays, however, in some cases, a minimum rental of 7 overnight stays is required. 
There is flexibility concerning the day of arrival.
 
What are the arrival and departure times?
Check-in/check-out hours, in almost all villas, are from 2:30 p.m. on the check-in date and until 10 a.m. on the day of the check-out. To have the villa ready for you, in a neat state, we kindly request that you do not arrive earlier than the check-in time.
 
I want the villa owner’s phone number and/or email address. How can I find them?
The owners’ personal information is confidential before booking. The booking procedure is undertaken by fabaeginavillas.gr
 
Is there a way of finding the location of the villa?
At the bottom of each villa’s main webpage, there is the villa’s location Google Map pin.

Are there directions to the villa?
Most of our villas’ rentals include the guests’ escort (guide) from Aegina port to the villa.
If there is not such service in the rental agreement, detailed directions to the villa’s destination will be provided to you. 

Is there an authorization for the villas listed on fabaeginavillas.gr?
The villas listed on fabaeginavillas.gr, have authorization according to the existing legislation of the Greek State (Authorized Property License of the Greek Ministry of Tourism or Registration Number of "Short-Term Accommodation Properties' Register").
Fab Aegina Villas
info@fabaeginavillas.gr
Tel: 0030 6944 88 67 52 | 0030 6946 92 97 46
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